We have seen so many ways to know your income tax refund status within few seconds. But if you feel that just finding out online status is not helping you and you want to now get cent-percent clarity about your tax refund status, the next step is to file RTI application against income tax department. We have seen how EPF issues which were pending for years, gets solved within weeks and months of filing RTI application against EPFO. The same can also happen in case of income tax refund but you should wait for at least a year before you file for RTI against the income tax department.
Note that the RTI application has to be addressed to CPIO officer. Now the next question is where and how to find out the CPIO information. Its actually not organised in a clean manner, but you need to start by going to this website http://www.
Below you can find a RTI applcation format which you can use .
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Procedure of Filing RTI Application:
1. The RTI Application has to be addressed to the CPIO, who is the same as your assessing officer (ITO/AC) of your ward/circle where you filed your IT return, in which you claimed refund.
2. File separate RTI applications for different years – one application for each year.
3. As per the “Citizens Charter” of the IT Department, they normally take 9 months to process and give refunds, as counted from the end of the month in which you submitted your return. There is no point in filing a RTI Application before nine months are over.
4. The Name and Address of the CPIO (assessing officer) can be obtained from: Income Tax India
Please scroll down to the bottom of the page, select the State and hit the “Go” button.
The above page ONLY works with Internet Explorer. Do not use other browsers.
Once a new page opens, click on the CPIO/CAPIO tab (blue colour) available at the top of the page.
Note: Many members have complained that the link of CPIOs on the IT web page does not open.
The CPIO is the same as your Assessing Officer of the Ward/Circle where you filed the IT return, in which you claimed refund. Generally it is the ITO or Asst. Commissioner.
Just address your RTI Application to:
The Central Public Information Officer (CPIO)
under the RTI Act 2005
Ward/Circle Nr. XXXX
……….. (Postal Address)
5. The IPO for Rs. 10.00 can be purchased from the nearest Post Office.
6. For guidance on how to submit your RTI Application, please read: How to submit a RTI Application – RTI Guide
7. The PIO has 30 days from the date he receives your RTI Application, to provide you the information. Add another 5 or 10 days for postal delays.
8. If you do not get a reply from the PIO within 40 to 45 days from sending the RTI Application, it can be safely assumed that the PIO is not going to reply and provide you the information you sought. This can be termed as “Deemed Denial” of information. In such a case, immediately file a First Appeal for “deemed denial” of information.
9. The format for such a First Appeal is
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10. Details of the First Appellate Authority (FAA) can be obtained from the same website, from which you obtained the details of the CPIO. Generally, it is the Joint Commissioner or Chief Commissioner, of that particular Range to which your ward/circle belongs.
11. The First Appeal has to be filed within 60 days of the date of your RTI Application.
What should you ask while filing RTI
- You should ask for name and designation of the officer who is supposed to process your income tax refund claim
- Also ask for the officer official address and his contact number
- Also ask for how long the refund is pending with the officer and the reason for the delay
- Ask if some senior authority has instructed for delay and the certified copies if any
- Also ask for the name, telephone number and address of the higher officer with whom you can file the first appeal
These above mentioned 5 things if asked in RTI, will be enough to move the earth below the concerned authorities feet and they might act faster on your case, because in most of the cases there are no valid reasons for delay. The delay is created just because of lethargy and at times in expectation that someone will visit them and bribe them to process the request!.
Note that only the concerned person can file the RTI, no one else on his behalf can file it. In case you have tax refund for different years, better file separate RTIs for each. Do not mix them into one.
If you have been waiting for your tax refund from years, its the time to file a RTI application for it and find out why your income tax refund has been delayed for so long.