Resetting Forgotten Income Tax e-Filing Password

How to Reset forgotten Income Tax E-filing Password?

To file income tax return online, one has to get themselves register on the e-filing portal of income tax. In case you have already got registered but forgot the password then there is no need to panic.

There are only two ways of resetting the password:

  1. Through option “Forgot Password” located on login screen.
  2. Sending Mail to income tax department with required details.

Let’s see how to reset forgotten password of income tax e-filing portal via “Forgot Password” Option.

After clicking on “Forgot Password” link, you will be served with three below mentioned options with which you can reset your password by selecting any one:

  • Answer Secret Question
  • Upload Digital Signature Certificate
  • Enter e-Filed Acknowledgment Number and Bank Account Number

Answer Secret Question:

If you go with this option, you will be asked to provide following details:

  • Date of Birth/Date of Incorporation
  • Secret Question
  • Secret Answer

Once you give correct answers, you will be redirected to a fresh screen where you can set your new password.

Upload Digital Signature Certificate:

If you choose this option to reset your password, you will have to provide your Digital Signature Certificate, either by

  • Uploading .pfx File; or
  • Uploading using USB Token

On selecting any of the above option, a pop-up will appear to browse and select the Digital Signature Certificate file. The same new window for resetting password will appear after successfully uploading of Digital Signature Certificate file.

Enter e-Filed Acknowledgment Number and Bank Account Number:

This option will be useful only if you have income tax return of any of the two last financial years with you. Acknowledgment Numbers are generated on successful e-filing of tax return. You need to insert the acknowledgement number and bank account number through which tax was paid.

Again after entering the information you will be forwarded to a new screen to reset password by filing it two times.

Sending Email: Last Remedy

In case you cannot go with any of the options mentioned above due to non-availability of information, DSC etc. Then the last remedy for you to is to draft a mail to income tax department with required details as stated below to request resetting of password.

You will have to send email to the address validate@incometaxindia.gov.in with the following details:

  1. PAN Number
  2. Pan Holder Name
  3. Date of Birth/ Date of incorporation
  4. Father’s Name
  5. Registered PAN Address

You will receive reply within 4 hours from the address donotreply@incometaxindia.gov.in having a link to reset password by clicking on which you will be passed on to a new window where   you can reset the password.

forgot-password income tax efiling portal

6 Responses to “Resetting Forgotten Income Tax e-Filing Password”
  1. Clients Clients

    I am in a delimma.
    My previous accountant was filing ITR physically. However he had registered my PAN with efiling website giving his own Email ID.
    Now due to a dispute with him I would like to file my return on my own. Since mnual returns were filed previously so I don’t have the efiling Ack No.
    I had send email to validate@incometaxindia.gov.in asking them to send my PW at my personal Email ID. Howeve, dept is sending the PW to old registered ID of the Acccountant and he is not co-operating with me.
    What to do ? Please help.

    • thesanyamjain

      You will have to call to 1800 4250 0025, and speak to the customer care executive and brief him about the situation you are in

  2. Furqan

    I am in a delimma.
    My previous accountant was filing ITR physically. However he had registered my PAN with efiling website giving his own Email ID.
    Now due to a dispute with him I would like to file my return on my own. Since mnual returns were filed previously so I don’t have the efiling Ack No.
    I had send email to validate@incometaxindia.gov.in asking them to send my PW at my personal Email ID. Howeve, dept is sending the PW to old registered ID of the Acccountant and he is not co-operating with me.
    What to do ? Please help.

    • thesanyamjain

      You will have to call to 1800 4250 0025, and speak to the customer care executive and brief him about the situation you are in.

  3. Suhas

    Had a question, while sending the ITR-V to the bangalore office via speed post, can i include all my family members/spouse ITR-V’s in a single cover and send or do i need to separate them out in each over and speed post it?

    • thesanyamjain

      There is no restriction on sending multiple ITR-V in one envelope but i personally think that ITR-V of different assessment years shall be sent in different envelopes.

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